Key Steps for Handling Harassment Complaints
Effectively addressing harassment complaints is essential to maintaining a safe, respectful workplace. The following steps outline a clear and compliant process for receiving, investigating, and resolving complaints while protecting all parties involved.
Steps | Actions |
---|---|
1. Receive and Document the Complaint | Accept complaints verbally or in writing. Record all relevant details: who, what, when, where, and witnesses. |
2. Assign an Investigator | Select a neutral party, typically from HR or upper management, to lead the investigation. |
3. Investigate Promptly and Impartially | Interview all involved parties and witnesses. Gather supporting evidence and maintain confidentiality throughout. |
4. Prohibit Retaliation | Remind all employees that retaliation for filing or participating in a harassment investigation is unlawful and will not be tolerated. |
5. Communicate Results and Take Action | Notify the complainant in writing of the investigation outcome. Implement corrective measures, up to and including discipline or termination, if warranted. |
Why Work with BenHR on Harassment Complaints?
BenHR’s HR consultants bring deep expertise in Wisconsin employment law and workplace investigations. Our team develops compliant policies, trains managers on proper response procedures and guides employers through every step of the complaint process. With BenHR, your business gains proactive protection against legal risk and fosters a respectful, safe workplace culture.